Privacy Policy of Droxi™ AI ltd.
Droxi AI ltd. (“Droxi,” “we,” “us”) operates the https://droxi.com/ website and the Droxi platform (together, the “Service”). This Privacy Policy explains what information we collect through the Service, how we use and protect it, and the choices you have. By using the Service, you agree to the practices described here.
The terms used in this Privacy Policy have the same meanings as in our Terms of Service, unless otherwise defined here.
Information We Collect
When you contact us, schedule a demo, or use the Service, we may ask for personally identifiable information such as your name, email address, phone number, organization, and postal address. We use this information to respond to you, provide and improve the Service, and send you information you request.
Log Data
Whenever you visit the Service, we collect information that your browser sends to us (“Log Data”). Log Data may include your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, and related statistics. We use Log Data to operate, secure, and improve the Service.
Cookies
Cookies are small data files that are placed on your device when you visit a website. We use cookies and similar technologies to remember your preferences, understand how the Service is used, and improve your experience. You can manage your cookie preferences through the cookie banner on our site or your browser settings. If you refuse certain cookies, some portions of the Service may not function properly.
Protected Health Information (HIPAA)
The Droxi platform processes protected health information (“PHI”) on behalf of healthcare organizations that are covered entities or business associates under the Health Insurance Portability and Accountability Act (“HIPAA”). When we do so, we act as a business associate and process PHI only as permitted by the Business Associate Agreement (“BAA”) in place with the customer organization and applicable law. PHI is not collected through this website. Patients who have questions about their health information should contact their healthcare provider, who controls that information.
How We Use Information
We use the information we collect to: provide, operate, and maintain the Service; respond to inquiries and schedule demos; improve and develop the Service; communicate with you about updates, security alerts, and support; monitor usage and prevent abuse; and comply with legal obligations. We do not sell your personal information.
Service Providers
We may engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services (such as scheduling, analytics, and hosting), or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Retention
We retain personal information only for as long as necessary for the purposes described in this policy, to comply with our legal and contractual obligations, to resolve disputes, and to enforce our agreements. PHI processed on behalf of customers is retained and returned or deleted in accordance with the applicable BAA and customer agreement.
Security
We value your trust in providing us your personal information and use administrative, technical, and physical safeguards designed to protect it, consistent with industry standards and, for PHI, with the HIPAA Security Rule. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Sites
Our Service may contain links to third-party websites that we do not operate. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service is not directed to anyone under the age of 18, and we do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action to remove it.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. Note that requests concerning PHI managed on behalf of a healthcare organization will be directed to that organization.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last updated” date, and material changes will be communicated as required by law. We advise you to review this page periodically. Changes are effective when posted.
Contact Us
If you have any questions or suggestions about this Privacy Policy, or wish to exercise your privacy rights, please reach out through our contact page.
Last updated: June 10, 2026